Our Greatest Resource
Diversco is a family owned and operated company. All our employees are treated as part of our family, which is why most of them have been with the company for ten to fifteen years and we have very little staff turnover. We pride ourselves on being great to work with and for but we’re also the most knowledgeable team in the industry. Our customer service representatives and sales teams are manufacturer-trained and know every product we sell, inside and out. When it comes to doing business, you won’t find a more pleasant and professional experience than the one our employees provide.
Customer Driven Company
Diversco’s business philosophy is simple. We put customers first and foremost. Whether you are a retail propane seller, a utility company, or in the hearth, barbeque, or rental business, we are committed to meeting your individual needs. Our company grows as yours does and we have the happiest customers in the industry. Our approach to customer service is down to earth; we treat you like family and we make doing business with us easy and friendly. Our valued customers always know we appreciate them.
Providing Quality Service
From shipping and ordering to quality training, Diversco’s value-added service can’t be beat. If you order a product today, it gets sent out today. Our fill rates are at 98 percent. We have three full service warehouses in Cambridge, Montreal, and Calgary, and our own fleet of new tractor trailers to make sure you get what you need, when you need it. By not relying on third parties to ship, we ensure quality control and keep costs down in order to pass those savings on to you.
We are also committed to product training, both onsite and in-house at our classroom facilities in Montreal and Cambridge. Plus, our sales representatives are available fulltime for product questions and solutions. Our service is the best in the industry, bar none.
Evolving Your Needs
Diversco has grown substantially in the last two decades. We started out supplying the industrial community and expanded into appliances, heating, cooking and outdoor equipment. We went from a handful of employees to 50, from 2,500 square feet of warehouse space to 100,000 square feet, and we now service all of Canada. Through our support of the Propane Gas Association of Canada (PGAC) and provincial committees (OPA and QPA), we stay on top of regulation and approval changes in the industry. And through our close relationship with manufacturers, we are on the forefront of new products, equipment, and innovations.
As we plan for future growth, we will remain committed to the formula that has made us successful: excellent customer service, having the best employees in the industry, and providing the highest quality products.
